Business Local Directory respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you use our website, services, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect personal information that identifies you, such as:
Full name
Email address
Phone number
Postal address
Payment details (for Professionals only)
We do not knowingly collect sensitive information (such as health or racial data) unless required or authorised by law, or where you provide explicit consent.
We may also collect:
Demographic details (e.g. gender, age, interests)
Information you submit about others (e.g. referrals)
Updated delivery or contact details from third parties
We collect your information:
Directly from you (via forms, registration, emails, etc.)
Automatically through cookies and web analytics tools
From third parties including partners, contractors, or service providers
Technologies we use include:
Cookies to personalise your experience
Web beacons and pixels to measure engagement
Server logs to collect device and browsing information
You may opt to disable cookies through your browser settings, but some features may not function as intended.
We collect your personal information to:
Provide services and support you’ve requested
Process payments and manage your account
Match your requests with appropriate service providers
Send updates, newsletters, and promotional content (you may opt out at any time)
Improve our website and user experience
Conduct analytics and performance assessments
Comply with legal obligations
We will only use your personal information for the primary purpose for which it was collected, or for a related secondary purpose where you would reasonably expect such use.
We may disclose your personal information to:
Authorised service providers (e.g. payment processors, marketing agencies)
Partner businesses when you engage with a promotion, competition, or co-branded service
Approved professionals relevant to your service request
Third-party mailing or advertising providers (you can opt out)
We may also disclose information:
When required by law, subpoena, or regulatory authority
To prevent fraud, protect safety, or enforce legal agreements
In connection with a business sale, merger, or restructure
We may store or process your information on servers outside Australia, including the United States. We take reasonable steps to ensure that overseas recipients do not breach the APPs when handling your information.
We implement robust security measures including firewalls, encryption, and role-based access to protect your data.
We retain personal information only as long as necessary for business, legal, or regulatory purposes. After this time, your information will be securely deleted or anonymised.
You may:
Access your personal information
Correct inaccuracies in your data
Opt out of receiving marketing communications
Request deletion or deactivation of your account
To do so, contact: [email protected]
We will respond to access or correction requests within a reasonable period. If we refuse your request, we will provide a written explanation.
If you believe we have breached the APPs or mishandled your personal information:
Contact us at [email protected] with the details of your complaint.
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If unresolved, you may escalate the issue to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
Our site may contain links to external websites. These are not governed by our Privacy Policy. We recommend you review the privacy policies of those websites before providing any personal information.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
We may revise this Privacy Policy from time to time. Updated versions will be posted on our website with an effective date.
For any enquiries, requests or complaints related to privacy, contact:
Business Local Directory
Level 3, 296 Bay Road, Cheltenham VIC 3189
Email: [email protected]
Phone: 0408 587 332
Last Updated: 1 May 2025
By accessing or using Business Local Directory and its associated services ("the Service"), you agree to these Terms of Use ("TOU"). If you disagree with any part of the TOU or future modifications, your sole recourse is to disc... Cookie Policy
For more listing offer
Your go-to destination for discovering and supporting the vibrant tapestry of local businesses across Australia.
Copyright © 2025 Business Local Directory All Rights Reserved